With extending action log, you will be able to see more information about changes that have been made in your property.200 votes
From a revenue perspective rates per night should be mentioned on the confirmation email not just the total amount of the stay (if guests shorten their stay)90 votes
Thanks for coming to the Mews Hospitality Community and upvoting this idea.
We want to let you know that this idea is unlikely to happen in the upcoming period as this isn’t something that we have plans to implement. Currently, we are preparing even more exciting major releases for all of you!
If we have an updated on this idea, we will certainly let you know.
Thank you a lot!
When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.70 votes
House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.
Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)
This will assist efficiency and speed when charging to house accounts.75 votes
Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.40 votes
Marked as a new idea.
Add extra line at the top in timeline to implement large events in City or warnings or international holidays.
We are a Boutique hotel with 40 rooms without meeting rooms. Located In between centre of Amsterdam and a large (RAI) conference Centre. In case of large conferences or Events in the city we can sell at higher rate than leisure. Because these city wide conference are known for years ahead we like to have a space on top of timeline to place the name of the event with warning like "only sell high' or 'do not offer to groups' .60 votes
When entering companions, new and existing customers should be able to be entered in the same field. The first field should search for existing profile and offer the option "News costumer" (as it works well in the main search field).47 votes
Marked as a new idea. :)
Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).50 votes
We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.27 votes
Marked as a new idea! Waiting for external feedback and internal review.
TASK Description field, Guest profile notes and Properties notes
Since the new update you have to scroll down to see the whole information and this is not helpful is it possible to request to change it back that when a Task is created and also Note we can see the whole information as previously26 votes
Thank you for your feedback.
Yes, those fields are not as usable now – we have raised this as an issue for the development team and expect it to be fixed in the near future.
It would be easier for us to turn on and off a restriction rather than delete and create a new one.34 votes
Marking as a new idea. :)
Add a remove/delete option for the items you add in the billing section. Rigth now the only option to remove/delete it is to post another item/service/product (in negative).19 votes
Thanks for the feedback. We will look at this in scope of improving overall Billing screen and functions.
B2B Product Manager
It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days34 votes
Who wants to pay VAT on something we didn't get paid for !!!!
When an item is offered with the Complimentary external payment, cancel the VAT of the item.9 votes
Merging profile with email is fine.
But we could improve it by merging it on basis of the passport/ID number. This way, a booking.com guest would be merged and seen as a returning guest.30 votes
Do not display future reservations in billing screen as receptionist sometimes charge future stays40 votes
Mail templates are currently editable and customizable using HTML within Commander. Although this allows for quite a lot of customization options, it is restricted to those who are more familiar with using HTML. Introducing a preview button or test email functionality could help properties greatly, as they could then see exactly what the final product will look like while they finalize their email formatting.109 votes
Display room/bed number on the checkout cards even after space has actually been checked out.51 votes
Today, if you have an overbooking of 2 Classic rooms, but only 1 Deluxe room, the system will still send availability for 1 Deluxe room even though you are in overbooking of 1 room. It can be extremely dangerous.16 votes
This idea already exists in the system. Based on review of customer’s account, we have made a change. Many thanks for coming and hope to hear from you again!
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