Commander (PMS)

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  1. Extended action log

    With extending action log, you will be able to see more information about changes that have been made in your property.

    167 votes
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    idea to upvote  ·  4 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Signing Registration forms Digitally

    Going paperless is not achievable at the moment as it is not possbile to sign the registration form digitally other than the use of the operator.

    101 votes
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    new idea  ·  12 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Display rates per night on confirmation

    From a revenue perspective rates per night should be mentioned on the confirmation email not just the total amount of the stay (if guests shorten their stay)

    62 votes
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    new idea  ·  2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve house account loading speed

    House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.

    Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)

    This will assist efficiency and speed when charging to house accounts.

    68 votes
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    new idea  ·  4 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Blacklist a guest profile from an automatic booking

    When we receive a booking from our PMS, a new profile is automatically created. However if we had already blacklisted a profile with the same name, we must think about merging both profile. The idea would be if there is at least one common information (email adress, phone number, CC details), Mews should send us a notification to check if this is the same guest or not, and then we decide to blackist or not with a link available in the email notification.

    52 votes
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    new idea  ·  0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add the day to the date in the Reservation Overview

    Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.

    29 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add extra line at the top in timeline to implement large events in City or warnings or international holidays.

    We are a Boutique hotel with 40 rooms without meeting rooms. Located In between centre of Amsterdam and a large (RAI) conference Centre. In case of large conferences or Events in the city we can sell at higher rate than leisure. Because these city wide conference are known for years ahead we like to have a space on top of timeline to place the name of the event with warning like "only sell high' or 'do not offer to groups' .

    42 votes
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    new idea  ·  1 comment  ·  Timeline  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Filter "By Travel Agency" in Managers Report

    Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
    For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).

    42 votes
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    new idea  ·  0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Check for existing customer profile

    When entering companions, new and existing customers should be able to be entered in the same field. The first field should search for existing profile and offer the option "News costumer" (as it works well in the main search field).

    36 votes
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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  10. 39 votes
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    1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    Thanks for coming to the Mews Hospitality Community and upvoting this idea.

    We want to let you know that this idea is unlikely to happen in the upcoming period as this isn’t something that we have plans to implement. Currently, we are preparing even more exciting major releases for all of you!
    If we have an updated on this idea, we will certainly let you know.

    Thank you a lot!

  11. task

    TASK Description field, Guest profile notes and Properties notes
    Since the new update you have to scroll down to see the whole information and this is not helpful is it possible to request to change it back that when a Task is created and also Note we can see the whole information as previously

    20 votes
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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  12. Dispay space number in departure of Reservation Overview

    Display room/bed number on the checkout cards even after space has actually been checked out.

    46 votes
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    new idea  ·  2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add notes to calendar in Rate Management

    It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days

    26 votes
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    new idea  ·  0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. List of Rebated invoices

    It's necessary to have a list of Rebated Invoices.

    Thanks.

    27 votes
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    new idea  ·  0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Do not display future reservations in billing screen

    Do not display future reservations in billing screen as receptionist sometimes charge future stays

    32 votes
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    new idea  ·  2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Consider the other categories overbooking before sending availability

    Today, if you have an overbooking of 2 Classic rooms, but only 1 Deluxe room, the system will still send availability for 1 Deluxe room even though you are in overbooking of 1 room. It can be extremely dangerous.

    14 votes
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    3 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. can mark reservations as ''ready to check in'' or ''invalid credit card''

    We need to have the option to can mark the reservations for the next days as ''ready to check in'' so we know that there is nothing else to do with this reservations in terms of testing the credit card, or whatever is needed to do with the reservation, or mark the reservation as ''incidence'' if there is something that needs to be done on that booking.

    14 votes
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Preview of mail templates

    Mail templates are currently editable and customizable using HTML within Commander. Although this allows for quite a lot of customization options, it is restricted to those who are more familiar with using HTML. Introducing a preview button or test email functionality could help properties greatly, as they could then see exactly what the final product will look like while they finalize their email formatting.

    84 votes
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    idea to upvote  ·  1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  19. Occupancy Report Category Name to be Frozen

    When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.

    28 votes
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    new idea  ·  1 comment  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. Put breakfast added manually to the bill as product on report

    The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.

    29 votes
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    new idea  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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Commander (PMS)

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