we should have an option to click on the red line and see straight away where you have the overbooking. Sometimes the overbooking is two years later and you waste your time following the red line58 votes
Thank you for the feedback, your idea has been opened for votes by the Mews community.
With extending action log, you will be able to see more information about changes that have been made in your property.283 votes
Add date pickers on New Reservation screen to quickly select dates far in the future.38 votes
Thanks you for the suggestion and for upvoting this idea.
A few members of the Mews community agree with this, so we’ve bumped it up to an idea idea to upvote.
Thank you for your continued feedback and suggestions.
Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes35 votes
Adding the following placeholders to provide a summary of group reservation
On behalf of HI France35 votes
Add a remove/delete option for the items you add in the billing section. Rigth now the only option to remove/delete it is to post another item/service/product (in negative).76 votes
Thanks for the feedback. We will look at this in scope of improving overall Billing screen and functions.
B2B Product Manager
To be able to write an immediate extra task to specific housekeepers that flashes on the mobile screen maybe beeps.21 votes
Thank you for your suggestion. We have updated your request to an idea to be upvoted. Please keep voting and adding more great ideas!
To choose between the options "check out balanced bills" and "check out with unbalanced bill" you have to set the check mark. As the check marks will be set by clickling somewhere in the whole line, it's very easy to set the wrong check mark by accident. The check mark should be set only by clickling directly on the check mark box.15 votes
Thank you very much for the feedback, we have opened your suggestion up for votes by the Mews community.
When a guest ask for a quotation with different kind of product (night, breakfast, lunch, dinner, pic nic……) it would be great to have the complete breakdown with each product clearly identified.
Currently, Mews does not offer the possibility to identify products and offer the total amount without any detail.
Our guest ask for detailed quotation31 votes
TASK Description field, Guest profile notes and Properties notes
Since the new update you have to scroll down to see the whole information and this is not helpful is it possible to request to change it back that when a Task is created and also Note we can see the whole information as previously44 votes
Thank you for your feedback.
Yes, those fields are not as usable now – we have raised this as an issue for the development team and expect it to be fixed in the near future.
It will be very useful to put a note for each credit card in order to know if the credit card is a personal one or a professional one. So we will be able to take a deposit on the right CC and differentiate each CC.32 votes
The idea to upvote – slightly changed title. Waiting for more feedback from all of you if you find it useful!
On the timeline sometimes when we have over bookings we need to play the old tetris move some people and re-arrange their stay in order to fit everybody in, however when there is hardly any room you cant simply move the bookings easily. what would be very very VERY useful will be to have a section where you could dump up to 3 bookings in order to make some room while you try to fit everyone in. kinda like a blank space at the top of the timeline or a little pool for tetris you know you can even call it the tetris pool. It could really make life easier! I´m sure you are experiencing the same, wouldnt this be great?
As a work around we are having to create a fake room to dump people in while we arrange everybody but this obviously isn't convenient.
Make your life easier, Please UpVote!
On the timeline sometimes when we have over bookings we need to play the old tetris move some people and re-arrange their stay in order to fit everybody in, however when there is hardly any room you cant simply move the bookings easily. what would be very very VERY useful will be to have a section where you could dump up to 3 bookings in order to make some room while you try to fit everyone in. kinda like a blank space at the top of the timeline or a little pool for tetris you know you can even call…27 votes
Thank you for your feedback, we are currently looking into ways to improve the way in which your timeline can be optimised so you can fit those extra bookings in with less stress. We will keep you posted on the progress made.
I love the new feature that the guest can contact us via chat. However, it's not very easy that the guestchat and the intern chat is on the same page. also it is not possible to delete a person in the group (for example when they left, or acidentaly add the wrong person) also a delete button for a chat would be great (intern). does the guest chat also be saved in their27 votes
Thank you for your feedback and votes. We have completed splitting the messaging threads function, you will now be able to view internal external threads separately. We will be continuously to adding improvements to messaging as per your suggestions.
Please keep voting and providing us with your feedback.
When creating a new reservation, a function to filter the available rooms by adding a filter based on space features, would be very helpful.17 votes
Thanks you for your votes and suggestion. Your suggestion has been bumped up to an idea to be upvoted by the Mews Community.
At the moment, the system only allows to create minimum advance by days. Sometimes we want to have a release of 6 or 12 hours not the entire day but the system doesn't give that option.
Would be great to have this for establishment that don't have reception 24h.21 votes
Mail templates are currently editable and customizable using HTML within Commander. Although this allows for quite a lot of customization options, it is restricted to those who are more familiar with using HTML. Introducing a preview button or test email functionality could help properties greatly, as they could then see exactly what the final product will look like while they finalize their email formatting.159 votes
I need to manage my rates based on their net value to us, eh close out "cheap rates" when we reach a certain occupancy (promotions, special contracted rates etc). I need the ability to close out by rate category which at the moment is only possible if the rate has a different cancellation policy. I need this daily so would be an urgent feature for me and many revenue managers who manage a lot of rates and cant rally close out by rate code.17 votes
Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
and it would be very usefull if you need to merge 2 reports15 votes
Currently the tasks doughnut on the dashboard displays pending & missed tasks of all assignee's & departments which can make it very confusing.
Changing the doughnut to only show missed & pending tasks assigned to your or your department will make this doughnut more relevant. The tasks report should then also pre-load with the filters assigned to me or my department. I can then remove/change these filters if I want to see all or other departments/employees.8 votes
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We currently can only filter for used vouchers and are not able to filter for used voucher codes.
This forces us to create multiple vouchers in case we want to analyse certain cooperations.
If would be much more useful, if we could also filter the reservations report by "voucher codes" --> this would enable us to use e.g. one PROMO Code marketing voucher and give if various voucher codes.13 votes
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