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  1. 32 votes
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    1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,

    Thanks for coming to the Mews Hospitality Community and upvoting this idea.

    We want to let you know that this idea is unlikely to happen in the upcoming period as this isn’t something that we have plans to implement. Currently, we are preparing even more exciting major releases for all of you!
    If we have an updated on this idea, we will certainly let you know.

    Thank you a lot!

  2. Failed automatic settlement will do a cancellation posting on the billing

    If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.

    8 votes
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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Flexible rooms: from 4-pers easily to 2-pers room & other way around

    We have two 4-persons private rooms. During the week, we have more request for 2-pers rooms. Is the following possible:

    Making a room 1a and 1b. Room 1a is e.g. the 4-pers room, 1b is the 2-pers room. If room 1a is booked, that room 1b will automatically be closed and the other way around. So the price for room 1a is based on 4-persons and the price of room 1b is based on 2-persons. The possibility to close one of the rooms yourself in advance should still apply of course to manage your rates & availability as efficient as…

    7 votes
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    0 comments  ·  Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Marion,

    Actually, you can already do most of this. One way is to make the 4-person room (room 1), a parent of the 2-person room (room 1a). Then, when one of them is booked the other will not be available either.

    You can also create a separate space category for room 1a, so you can manage its availability via restrictions separately from the other 2-person rooms. This way, you can even set a slightly higher price for it.

    What we would not do is have 2 otherwise unrelated spaces and have availability of one depend on the availability of the other.

    Please let us know if you have further questions.
    Ilia
    B2B Product Manager

  4. help center conversations

    If one got more then 3 converstaions ongoign in help center with you Mews guys it is really difficult to find the topic one would further communicate in. Something like a title or such would be very helpful.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    We have contacted support and they addressed this with intercom. However, as we don’t have power over their roadmap and prioritization (we are just one vote as their account), we decided to put the idea as unlikely. We will let you know if we get different response in the meantime.

    Thank you!

  5. Segmentation / Demographic Reporting

    We are desperately in need of a report that can show us our daily production by market segment. We should be able to extract a report to excel and manipulate the data to have a clear idea of what we are picking up for what dates and via what segment. This is a crucial part of any hotel who is looking to increase their revenues and mews is one of the few PMS systems i have ever worked with that does not have this basic report. All of the data is logged there and so why is there nothing we…

    1 vote
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    unlikely  ·  0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mark the necessary customer data before finishing the check in

    In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
    Would be nice to can not save the data or finish the check in if the data is not completed.
    A good option would be to mark in red or with a * the necessary data this way when you…

    1 vote
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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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