Merchant (Payments)

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  1. iDEAL Payment System

    iDEAL is an online payment solution with a direct online transfer from your bank account to the bank account of the Mews property. It is the most used payment method in the Netherlands.

    106 votes
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    idea to upvote  ·  2 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. Blacklist credit card

    People are using the same credit card for different profiles (fraudulent bookings). They want to blacklist a credit card.

    32 votes
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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Preautorization automatically renewal

    Pre autorization via Stripe is only valid 4 to 14 days but we need to have an automatic renewal of the pre autorization until the day of arrival - so we have secured really the reservation being garanteed. Especially if you have a no show

    17 votes
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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Merchant: Option: Do not send charge mail to the client

    Mews sends automatically a charge mail to the mail address in the customer profile (for a physical card). But the card holder may be different e.g. a travel agency) and the customer is not supposed to knox the net price. Therefor it would be helpful to have a tick box on the charge screen: "Do not send charge mail to the client".

    10 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  5. 15 votes
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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notes for Merchant payments

    Add notes to CC. So they can label a CC as to not use yet and wait for customer they will use another card

    20 votes
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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Email for updating CC details - Improvements

    Improve the credit card email by giving you the option not to send it to the guest.

    23 votes
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    idea to upvote  ·  6 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  8. 26 votes
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    new idea  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  9. 20 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  10. 18 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adyen terminals

    Adyen terminals in order to process Maestro & V-Pay cards

    2 votes
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  12. Report that can show break down of credit cards processed via Stripe (visa/mastercard/domestic/internationals etc..)

    In Australia and New Zealand international cards are charged higher interchange fees than domestic credit cards. It is useful for our clients here to see the breakdown.

    3 votes
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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  13. Terminal to add payment card details

    Many properties prefer to take payment card details at check-in but to then charge all accommodation fees at the time of checkout. Therefore, it is very important that these card details are accurately and securely stored. With the capability to automatically transfer card details to customer profile, properties can help reduce human error and also ensure that guests feel their information is protected.

    18 votes
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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  14. Virtual Credit Cards are charged 100% allways even if it's Free Cancellation

    Why virtual credit cards are charged 100% in advance, even if they are free cancellation.

    It should charge only 1st night as with the others CC.

    Thanks!!

    5 votes
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    new idea  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  15. Serveral guests under 1 booker

    It would be great if a booker makes reservations for several guests, that we have several fields, instead of one guest field.

    1 vote
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Delete the charge and close button

    The button is to attempting and it happends a lot that staff uses this button to early. No corrections can't be made on the same bill anymore. Please make it possible to chose if you want to use this button or not.

    1 vote
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Payment link for phone bookings

    For phone bookings, Send a link attached to a booking so you don't have to ask for the credit card details on the phone.

    1 vote
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. additional CC for Merchant& Adyen: Maestro & UnionPay

    more guests are asking for Meastro and UnionPay CC, more CC more reservations from Distributor or Channels

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  19. balanced bills not to be triggered

    For offline or online reservations, with balanced bill due to another payment method than CC, the trigger should not try to charge the CC given by the guest.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  20. ELAVON - Provider other option than Stripe

    The payment term of stripe is too long, Elavon offers a service of a better quality for cheaper also concerning the bank charges by card. The duration of funds transfer is between one day to two days. Stripe is between 3 days and 7 days of delay. In addition, credit card customer data is not secure at the same level at stripe (Cayman Islands).

    We should have the choice to choose another provider following our place of activity. Currently stripe is the only possible option and the service is not up to the expectations of MEWS customers.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello!

    Thank you for your feedback and opening discussions in the hospitality community.
    Unfortunately, now we will not work with this payment provider but certainly, we will let you know once we make a decision and welcome a new one! Thank you once again and hope to hear from you soon on some new exciting ideas!

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Merchant (Payments)

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