Merchant (Payments)

  1. iDEAL Payment System

    iDEAL is an online payment solution with a direct online transfer from your bank account to the bank account of the Mews property. It is the most used payment method in the Netherlands.

    124 votes
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    idea to upvote  ·  2 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. Payment link for phone bookings

    For phone bookings, Send a link attached to a booking so you don't have to ask for the credit card details on the phone.

    12 votes
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  3. Blacklist credit card

    People are using the same credit card for different profiles (fraudulent bookings). They want to blacklist a credit card.

    35 votes
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  4. Preautorization automatically renewal

    Pre autorization via Stripe is only valid 4 to 14 days but we need to have an automatic renewal of the pre autorization until the day of arrival - so we have secured really the reservation being garanteed. Especially if you have a no show

    19 votes
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  5. Merchant: Option: Do not send charge mail to the client

    Mews sends automatically a charge mail to the mail address in the customer profile (for a physical card). But the card holder may be different e.g. a travel agency) and the customer is not supposed to knox the net price. Therefor it would be helpful to have a tick box on the charge screen: "Do not send charge mail to the client".

    13 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notification when guest enters new credit card details

    When a guest enters new credit card details (for example because we couldn't charge their credit card and asked them to provide another one), it would be helpful if MEWS gave us a notification. We now manually have to check if new details were entered.

    7 votes
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  7. 4 votes
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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adyen terminals

    Adyen terminals in order to process Maestro & V-Pay cards

    6 votes
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  9. Delete the charge and close button

    The button is to attempting and it happends a lot that staff uses this button to early. No corrections can't be made on the same bill anymore. Please make it possible to chose if you want to use this button or not.

    5 votes
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  10. 15 votes
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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Notes for Merchant payments

    Add notes to CC. So they can label a CC as to not use yet and wait for customer they will use another card

    21 votes
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  12. Email for updating CC details - Improvements

    Improve the credit card email by giving you the option not to send it to the guest.

    26 votes
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    idea to upvote  ·  6 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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  14. 30 votes
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  15. connect a credit card machine to a PC

    A creditcard machine connected to a PC will help to save time and faults at the front desk.
    When connected, all transactions on the credit card machine have to be generated in MEWS. So will be linked on a Product all the time.
    You generate automatically the right profit and charge the costumer for the right amount.

    Met een gekoppelde pin terminal aan de receptie PC scheelt dit tijd en voorkomt eventuele fouten bij de recepties.
    Als deze is gekoppeld worden alle transacties aangemaakt in MEWS. Dan zal er altijd een Product gekoppeld moeten worden. Zodat je de juiste omzet…

    2 votes
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  16. 22 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  17. Virtual Credit Cards are charged 100% allways even if it's Free Cancellation

    Why virtual credit cards are charged 100% in advance, even if they are free cancellation.

    It should charge only 1st night as with the others CC.

    Thanks!!

    6 votes
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  18. 19 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  19. PSO2 - Get notified when payments are not verified in the 24 hours

    With the new EU law coming into place. It would be very helpful to receive an email if a payment is not verified within the 24hours by the guest. (or at least to have the option to opt in/out to receive emails).

    Having to check the finance reports daily is another task that I would like to avoid.

    1 vote
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  20. Terminal to add payment card details

    Many properties prefer to take payment card details at check-in but to then charge all accommodation fees at the time of checkout. Therefore, it is very important that these card details are accurately and securely stored. With the capability to automatically transfer card details to customer profile, properties can help reduce human error and also ensure that guests feel their information is protected.

    19 votes
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Merchant (Payments)

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