Merchant (Payments)

  1. Blacklist credit card

    People are using the same credit card for different profiles (fraudulent bookings). They want to blacklist a credit card.

    34 votes
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  2. Preautorization automatically renewal

    Pre autorization via Stripe is only valid 4 to 14 days but we need to have an automatic renewal of the pre autorization until the day of arrival - so we have secured really the reservation being garanteed. Especially if you have a no show

    19 votes
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  3. Payment link for phone bookings

    For phone bookings, Send a link attached to a booking so you don't have to ask for the credit card details on the phone.

    8 votes
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  4. 15 votes
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  5. Notes for Merchant payments

    Add notes to CC. So they can label a CC as to not use yet and wait for customer they will use another card

    21 votes
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  6. Notification when guest enters new credit card details

    When a guest enters new credit card details (for example because we couldn't charge their credit card and asked them to provide another one), it would be helpful if MEWS gave us a notification. We now manually have to check if new details were entered.

    4 votes
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  7. Email for updating CC details - Improvements

    Improve the credit card email by giving you the option not to send it to the guest.

    24 votes
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  8. 2 votes
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  9. 28 votes
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  10. Virtual Credit Cards are charged 100% allways even if it's Free Cancellation

    Why virtual credit cards are charged 100% in advance, even if they are free cancellation.

    It should charge only 1st night as with the others CC.

    Thanks!!

    6 votes
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  11. Adyen terminals

    Adyen terminals in order to process Maestro & V-Pay cards

    2 votes
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  12. Terminal to add payment card details

    Many properties prefer to take payment card details at check-in but to then charge all accommodation fees at the time of checkout. Therefore, it is very important that these card details are accurately and securely stored. With the capability to automatically transfer card details to customer profile, properties can help reduce human error and also ensure that guests feel their information is protected.

    18 votes
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  13. Booking Number in all reports

    Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
    and it would be very usefull if you need to merge 2 reports

    1 vote
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  14. Delete the charge and close button

    The button is to attempting and it happends a lot that staff uses this button to early. No corrections can't be made on the same bill anymore. Please make it possible to chose if you want to use this button or not.

    1 vote
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  15. end of day - manually or definately later

    end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics

    1 vote
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  16. Automatic settlement improvements

    Improve the settlement when the booking is created later than the trigger should happen.

    7 votes
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  17. 6 votes
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  18. Card Surcharging

    Since credit card fees are often inevitable, you could eliminate some of these costs by including an extra percentage cost for customers who choose to pay by card. One solution is to extend your Merchant with automatic credit card surcharge fees, which would cover the cost of any extra unwanted fees and help manage your property's revenue goals.

    23 votes
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  19. 3 votes
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  20. Distinguish Manual (Terminal) payments from Merchant

    Currently, only online payments should marked in Mews with a badge, however for properties that prefer manual terminal payments, it seems that any payments with a matching identifier appear in a confusing way, as they are then marked with a badge. For this reason, it could be very beneficial to create a more noticeable way to distinguish these two types of payment in Mews.

    7 votes
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