Merchant (Payments)

  1. Edit the payment note

    When we collect a payment on the payment screen you have an option to add a note, we use this to note down the transaction details room number and the name of the receptionist. sometimes you can make a mistake and put the wrong room number for example, what we would like will be the function to edit that note so when a mistake is made it can be amended.

    This information is later used for generating reports and informing the staff during shift changes.

    Please UpVote!

    Thank you

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pay out report Merchant balance

    View the kind of creditcards (Amex, Mastercard, Visa) on the payout report from the Merchant Balance. And show the total for the costs. So you can check this payout better

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  3. Delete the charge and close button

    The button is to attempting and it happends a lot that staff uses this button to early. No corrections can't be made on the same bill anymore. Please make it possible to chose if you want to use this button or not.

    1 vote
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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. additional CC for Merchant& Adyen: Maestro & UnionPay

    more guests are asking for Meastro and UnionPay CC, more CC more reservations from Distributor or Channels

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  5. balanced bills not to be triggered

    For offline or online reservations, with balanced bill due to another payment method than CC, the trigger should not try to charge the CC given by the guest.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  6. ELAVON - Provider other option than Stripe

    The payment term of stripe is too long, Elavon offers a service of a better quality for cheaper also concerning the bank charges by card. The duration of funds transfer is between one day to two days. Stripe is between 3 days and 7 days of delay. In addition, credit card customer data is not secure at the same level at stripe (Cayman Islands).

    We should have the choice to choose another provider following our place of activity. Currently stripe is the only possible option and the service is not up to the expectations of MEWS customers.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello!

    Thank you for your feedback and opening discussions in the hospitality community.
    Unfortunately, now we will not work with this payment provider but certainly, we will let you know once we make a decision and welcome a new one! Thank you once again and hope to hear from you soon on some new exciting ideas!

  7. end of day - manually or definately later

    end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics

    1 vote
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  8. Créer la carte de paiement WIR

    Nous avons besoin de créer un paiement par carte WIR. celle-ci n'existe pas dans Mews mais c'est une carte utilisée dans notre zone

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. Paypal Payment System

    Paypal is one of the leading payment systems worldwide. A direct integration with Paypal would enable the support of online money transfers as payments in Mews, providing as an electronic alternative to traditional payment methods.

    41 votes
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    idea to upvote  ·  1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  10. Automatic settlement improvements

    Improve the settlement when the booking is created later than the trigger should happen.

    7 votes
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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Apol OGONE payments

    We are an Accor establishment, and we are working with OGONE, but we do not have any type of payment for this matter. Is it possible to add OGONE VISA, OGONE MASTERCARD and OGONE AMEX for future payments ? Thank youuuu

    2 votes
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    new idea  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  12. 6 votes
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  13. 5 votes
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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  14. Card Surcharging

    Since credit card fees are often inevitable, you could eliminate some of these costs by including an extra percentage cost for customers who choose to pay by card. One solution is to extend your Merchant with automatic credit card surcharge fees, which would cover the cost of any extra unwanted fees and help manage your property's revenue goals.

    23 votes
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  15. 3 votes
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  16. 16 votes
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    idea to upvote  ·  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  17. Distinguish Manual (Terminal) payments from Merchant

    Currently, only online payments should marked in Mews with a badge, however for properties that prefer manual terminal payments, it seems that any payments with a matching identifier appear in a confusing way, as they are then marked with a badge. For this reason, it could be very beneficial to create a more noticeable way to distinguish these two types of payment in Mews.

    7 votes
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    idea to upvote  ·  2 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  18. Merchant balances

    With higher volumes on Merchant being processed we need to give more clarity to clients on how the settlement amounts are calculated and be able to keep deposits to lower the risk in case of negative balance on client's account.

    7 votes
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  19. 1 vote
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  20. 1 vote
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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
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